Senior Remote Auto & General Liability Claims Specialist

The Hartford; Alpharetta (GA); Hybrid; USD 108,000 - 161,000; Full time

Job summary

The Hartford in Alpharetta, GA seeks a Claims Specialist to manage a caseload of complex Auto and General Liability claims through the life cycle, including litigated matters, in a hybrid or remote setup. Office presence may be required for some locations.

You will conduct investigations, determine coverage, set reserves, and coordinate with defense counsel to achieve favorable outcomes while maintaining strong customer service.

Qualifications

• Bachelor’s degree preferred; law degree a plus.
• 7+ years handling complex litigated Auto/General Liability.
• Disciplined, results-oriented with strong focus on outcomes.
• Superior analytical and organizational skills.
• Excellent oral and written communication.
• Strong strategic thinking and execution.
• Advanced negotiation and claims handling, with coverage knowledge.
• Clear, concise communicator who can influence others.
• Strong interpersonal skills.
• Ability to exceed expectations and influence others.

Responsibilities

• Investigate and analyze information.
• Make coverage determinations and communicate positions.
• Set reserves and monitor for adjustments.
• Present cases to management for reserve authority.
• Develop resolution strategies for high quality outcomes.
• Manage litigation and counsel, including planning/billing.
• Attend trials and mediations as needed.
• Support broader claim and enterprise goals.
• Prepare comprehensive reports for senior claim leadership.
• Provide field support on coverage and liability analyses.
• Work with partners to address claim trends.
• Address inquiries from agents and policyholders with excellent service.

Skills

Litigation management

Auto & General Liability

Negotiation

Analytical thinking

Communication skills

Education

Bachelor’s Degree preferred

Juris Doctor a plus

Job description

The Hartford in Alpharetta, GA seeks a Claims Specialist to manage a caseload of complex Auto and General Liability claims through the life cycle, including litigated matters, in a hybrid or remote setup. Office presence may be required for some locations.

You will conduct investigations, determine coverage, set reserves, and coordinate with defense counsel to achieve favorable outcomes while maintaining strong customer service.