Senior Relationship Banker - Consumer & SMB

Santander; Reading (Berks County); Sur place; USD 54 000 - 90 000; Plein temps

Résumé du poste

Santander in Exeter, PA seeks a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients. You will deepen relationships, engage customers across branches and digital channels, and act as the product expert to tailor solutions that meet financial goals.

You will collaborate with partners to drive branch performance, comply with regulations, and deliver exceptional service in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 5+ years selling products in an incentive-based environment.
• 2+ years in financial services acquiring new client relationships.
• 12+ months Santander experience related to the role.

Responsabilités

• Independently manage a portfolio of high-value consumer and small business clients.
• Proactively deepen relationships through outreach and early engagement calls.
• Be the Santander product expert and articulate benefits for clients.
• Assess needs and identify opportunities to help achieve financial goals.
• Deliver needs-based solutions and coordinate with partners.
• Collaborate with teammates to meet branch goals and performance targets.
• Engage business customers with Product partners to deepen relationships.
• Ensure an elevated, personalized customer experience across channels.
• Use digital tools to educate customers on self-service options.
• Apply critical thinking to resolve client inquiries and risks.

Connaissances

Relationship management

Cross-selling

Customer service

Communication

Financial knowledge

Portfolio management

Team collaboration

Problem solving

Digital engagement

Formation

High school diploma

Bachelor’s Degree

Description du poste

Santander in Exeter, PA seeks a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients. You will deepen relationships, engage customers across branches and digital channels, and act as the product expert to tailor solutions that meet financial goals.

You will collaborate with partners to drive branch performance, comply with regulations, and deliver exceptional service in a fast-paced environment.