Senior Relationship Banker, Consumer & Business Banking

Banco Santander SA; Exton (PA); On-site; USD 54,000 - 90,000; Full time

Job summary

Santander Bank in Exton, PA seeks a Senior Relationship Banker to grow a client portfolio of high-value consumer and small business clients, delivering needs-based solutions and exceptional service.

You will nurture relationships, work with product partners, and engage customers across branches and digital channels to drive growth and client satisfaction. The role requires strong communication and sales acumen.

Qualifications

• High school diploma or GED required.
• May include a Bachelor’s degree or equivalent via experience (preferred).
• 5+ years selling in incentive-based environment or 2+ years in financial services with new client acquisition.
• 12+ months Santander experience related to the role optional endorsement required.
• 12+ months customer service in high-volume, fast-paced settings required.

Responsibilities

• Manage and grow a portfolio of high-value consumer and small business clients.
• Maximize cross-sales opportunities through effective profiling and relationship management.
• Deliver personalized, seamless customer experiences in-branch, over the phone, and with partners.
• Act as Santander product expert and articulate benefits to client needs.
• Collaborate with teammates and partners to hit branch goals and drive performance.
• Engage clients through digital channels and ensure regulatory compliance.

Skills

Customer focus

Cross-selling

Relationship building

Communication

Problem solving

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Santander Bank in Exton, PA seeks a Senior Relationship Banker to grow a client portfolio of high-value consumer and small business clients, delivering needs-based solutions and exceptional service.

You will nurture relationships, work with product partners, and engage customers across branches and digital channels to drive growth and client satisfaction. The role requires strong communication and sales acumen.