Senior Relationship Banker — Consumer & Small Business Growth

Santander Group; Acton (MA); On-site; USD 54,000 - 90,000; Full time

Job summary

Santander is seeking a Senior Relationship Banker in Acton, MA to manage and grow a portfolio of high-value consumer and small business clients. You will identify needs-based opportunities, deliver tailored financial solutions, and collaborate with partners to deepen relationships.

The role emphasizes exceptional customer service, sales excellence, and the ability to operate across branch, phone, and digital channels while ensuring regulatory compliance and risk awareness.

Qualifications

• Proven ability to sell products/services in a high-volume, incentive-based environment.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication with a consultative approach.

Responsibilities

• Manage and grow a portfolio of high-value consumer and small business clients.
• Deepen relationships with proactive outreach and needs-based selling.
• Collaborate with product partners to deliver solutions and meet branch goals.
• Engage customers across branch, phone, and digital channels to enhance experience.

Skills

Sales experience

Customer service

Communication skills

Cross-selling

Education

Bachelor’s Degree (related field)

Tools

Microsoft Office

Job description

Santander is seeking a Senior Relationship Banker in Acton, MA to manage and grow a portfolio of high-value consumer and small business clients. You will identify needs-based opportunities, deliver tailored financial solutions, and collaborate with partners to deepen relationships.

The role emphasizes exceptional customer service, sales excellence, and the ability to operate across branch, phone, and digital channels while ensuring regulatory compliance and risk awareness.