Senior Relationship Banker, Consumer & SMB Growth

Santander US; Wyomissing (Berks County); On-site; USD 54,000 - 90,000; Full time

Job summary

Santander US in Wyomissing, PA, seeks a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients, delivering exceptional service in person, by phone, and online.

You will cultivate new relationships, deepen existing ones, and align banking solutions with customer goals, while collaborating with partners to meet branch targets and ensure regulatory compliance.

Qualifications

• 5+ years in sales of financial products in incentive-driven environments.
• 2+ years in financial services with new client acquisition and relationship development.
• 12+ months Santander experience related to this role, endorsed by leadership.
• 12+ months customer service in high-volume, fast-paced settings.

Responsibilities

• Manage a portfolio of high-value consumer and small business clients.
• Deepen relationships through proactive outreach and cross-sell opportunities.
• Present Santander products and services with tailored benefits.
• Assess needs through thoughtful questions and provide financial solutions.
• Collaborate with partners to achieve branch goals and drive performance.
• Engage customers via in-branch, phone, and digital channels.

Skills

Relationship management

Cross-selling

Customer service

Communication skills

Problem solving

Education

High school diploma

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Santander US in Wyomissing, PA, seeks a Senior Relationship Banker to manage a portfolio of high-value consumer and small business clients, delivering exceptional service in person, by phone, and online.

You will cultivate new relationships, deepen existing ones, and align banking solutions with customer goals, while collaborating with partners to meet branch targets and ensure regulatory compliance.