Senior Regional Enterprise Account Director (Remote)

Lumen Technologies; California; Hybrid; USD 121,000 - 161,000; Full time

Job summary

Lumen Technologies is seeking an Account Director II- Regional Enterprise- Forward Deployed, West, originally focused on expanding a portfolio of complex regional enterprise accounts. You will plan independently, drive demand, shape commercial outcomes, and lead cross-functional pursuit teams with deep knowledge of networking, cloud, security, and managed services.

You will coordinate Solutions Engineering, Customer Success, Product, Delivery, Marketing, and partners to ensure outcomes,

Qualifications

• 6+ years of complex B2B sales experience, or equivalent evidence of capability.
• Bachelor’s degree or equivalent education and experience; practical experience with AI-enabled sales tools is preferred.
• Experience owning complex or high-profile accounts and advancing multi-stakeholder technology opportunities from discovery through negotiation and close.
• Deep expertise in customer business and financial drivers, networking, cloud, security, managed services, or enterprise technology sales.
• Strong judgment and discretion in structuring and negotiating terms with senior customer stakeholders.
• Ability to plan account strategy independently, influence colleagues’ approaches, and lead cross-functional teams without formal authority.
• Strong executive communication, business-case development, forecasting, pipeline management, and CRM discipline.

Responsibilities

• Own and execute account strategies for complex or high-profile Regional Enterprise customers.
• Analyze each customer’s business model, financial priorities, operating challenges, technology environment, and buying signals.
• Build qualified expansion pipeline through executive relationships, discovery, and partnerships.
• Prioritize opportunities based on value, solution fit, risk, and revenue potential.
• Lead consultative discovery with executives and stakeholders to define outcomes and urgency.
• Translate customer needs into outcome-based narratives and quantified business cases.
• Serve as a recognized expert in one or more business, sales, product, or service areas.
• Direct and coordinate resources around clear customer and commercial objectives.
• Own expansion opportunities through qualification, solution validation, proposal, negotiation, close, and activation.
• Exercise broad authority to shape product, service, pricing, and terms with senior stakeholders.
• Establish mutual action plans, milestones, and next steps; identify risks and dependencies early.
• Lead cross-functional pursuit teams without supervisory authority.
• Maintain rigorous account plans, stakeholder maps, pipeline, and CRM records.
• Use AI and automated workflows to improve research, meeting prep, and opportunity management.
• Share insights and coach peers to improve sales execution and solution fit.

Skills

Executive communication

Forecasting

CRM discipline

Strategic account planning

Education

Bachelor’s degree or equivalent

Tools

AI-enabled sales tools

Job description

Lumen Technologies is seeking an Account Director II- Regional Enterprise- Forward Deployed, West, originally focused on expanding a portfolio of complex regional enterprise accounts. You will plan independently, drive demand, shape commercial outcomes, and lead cross-functional pursuit teams with deep knowledge of networking, cloud, security, and managed services.

You will coordinate Solutions Engineering, Customer Success, Product, Delivery, Marketing, and partners to ensure outcomes,