Senior Regional Brand & Customer Growth Manager

Dow Inc.; Richmond (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Dow Consumer Solutions in the United States seeks a Senior Customer Manager to oversee regional and cross-business relationships for a global brand owner in personal care. The role includes developing annual sales plans, leveraging Dow’s portfolio, exploring opportunities, and coordinating with TS&D and Marketing to build a robust pipeline.

The position involves managing multiple stakeholders, leading cross-functional teams, and may include global negotiations or projects.

Qualifications

• Bachelor's degree or relevant military degree equivalence (U.S. E5 or Canadian ranking).
• 7+ years of relevant working experience.

Responsibilities

• Manage account portfolio and implement account plans.
• Lead and coordinate customer relationships.
• Develop and execute sales/marketing plan to deliver value and volume.
• Collect market intelligence to shape plans.
• Lead negotiations and implement price changes.
• Collaborate with other function stakeholders to improve CX.
• Use CRM, DSR, CMT, Smart Pricing at expert level.
• Deliver growth including cross-business opportunities.
• Articulate short vs. long-term trade-offs for win solutions.
• Coach and mentor junior employees.

Skills

Business Acumen

Communication

Negotiation

Interpersonal Effectiveness

Influencing Skills

Analytical Thinking

Education

Bachelor's degree or military degree equivalence (U.S. E5/Canadian ranking)

Job description

Dow Consumer Solutions in the United States seeks a Senior Customer Manager to oversee regional and cross-business relationships for a global brand owner in personal care. The role includes developing annual sales plans, leveraging Dow’s portfolio, exploring opportunities, and coordinating with TS&D and Marketing to build a robust pipeline.

The position involves managing multiple stakeholders, leading cross-functional teams, and may include global negotiations or projects.