Senior Real-World Data Engagement Lead

Norstella; United States; Sur place; USD 160 000 - 185 000; Plein temps

Résumé du poste

Norstella is seeking a RWD Engagement Manager in the United States to own end-to-end client engagements, ensure reliable delivery, and drive high-quality outcomes across Real-World Data solutions. This role emphasizes RWD knowledge, execution excellence, and cross-functional coordination with delivery, data, and product teams.

You will translate client objectives into executable plans, manage day-to-day operations, and support client satisfaction and retention.

Qualifications

• Master’s degree in life sciences, data science, biostatistics, epidemiology, or related field.
• 6–8 years of hands-on RWD analytics experience.
• 1–2 years leading RWD engagements.
• 1–2 years of SQL coding experience.
• Experience with commercial, market access, HEOR and epi clients.
• Experience managing multiple client engagements in life sciences.
• Strong organizational, communication, and stakeholder management skills.

Responsabilités

• Serve as the primary point of contact for assigned RWD clients.
• Establish success criteria, delivery plans, and communication cadences.
• Proactively manage expectations, risks, and dependencies.
• Lead end-of-engagement reviews and hand-offs to Client Support.
• Partner with renewal teams to support expansion and growth.
• Own execution oversight for RWD engagements.
• Coordinate across delivery, data, product, and support teams.
• Identify and drive process and workflow improvements.
• Guide and coordinate team members across workstreams.
• Mentor junior staff and foster cross-functional collaboration.

Connaissances

RWD analytics

Engagement leadership

Stakeholder management

Client relationship management

Cross-functional collaboration

Formation

Master’s degree in life sciences or related field

Outils

SQL

Open Claims

EMR data

Description du poste

Norstella is seeking a RWD Engagement Manager in the United States to own end-to-end client engagements, ensure reliable delivery, and drive high-quality outcomes across Real-World Data solutions. This role emphasizes RWD knowledge, execution excellence, and cross-functional coordination with delivery, data, and product teams.

You will translate client objectives into executable plans, manage day-to-day operations, and support client satisfaction and retention.