Remote RWD Engagement Manager

Norstella; Juneau (AK); Remote; USD 120,000 - 160,000; Full time

Job summary

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across RWD solutions. The role emphasizes technical RWD knowledge, execution excellence, and cross-functional coordination rather than traditional consulting.

You will be the primary client success owner for assigned engagements, coordinating with delivery, data, product, and client support teams to translate objectives into executable plans

Qualifications

• Master's degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.
• 6-8 years of experience with hands-on RWD Analytics.
• 1-2 years leading RWD engagements.
• 1-2 years of experience coding with SQL.
• Domain knowledge working with commercial, market access, HEOR and epi clients.
• Experience managing multiple concurrent client engagements with life sciences.
• Significant experience working with Real-World Data (Open Claims, Closed Claims, EMR data) and supporting life sciences delivery models.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Serve as the primary point of contact for assigned RWD clients and manage relationships.
• Own execution oversight for RWD engagements and ensure timely delivery.
• Coordinate with delivery, data, product, and client support teams to meet client objectives.
• Lead and mentor team members across workstreams and foster cross-functional collaboration.
• Identify and drive process improvements to scale delivery and client satisfaction.

Skills

RWD analytics

Leadership

Stakeholder management

Team collaboration

Education

Master's degree in life sciences or related field

Tools

SQL

Job description

Norstella is seeking an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, ensuring reliable delivery and strong outcomes across RWD solutions. The role emphasizes technical RWD knowledge, execution excellence, and cross-functional coordination rather than traditional consulting.

You will be the primary client success owner for assigned engagements, coordinating with delivery, data, product, and client support teams to translate objectives into executable plans