Remote Real-World Data Engagement Lead

Norstella; Helena (MT); Remote; USD 120,000 - 160,000; Full time

Job summary

Norstella is seeking an Engagement Manager for Real-World Data (RWD) engagements. You will own end-to-end client success, ensuring reliable delivery, operational efficiency, and strong outcomes across Norstella's RWD solutions.

The role emphasizes technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination. You will translate client objectives into executable plans, manage day-to-day operations, and drive high-quality outcomes by collaborating

Qualifications

• Master's degree in life sciences, data science, biostatistics, epidemiology, public health, or related field.
• 6-8 years of hands-on RWD analytics experience.
• 1-2 years leading RWD engagements.
• 1-2 years of SQL coding experience.
• Domain knowledge with commercial, market access, HEOR and epi clients.
• Experience managing multiple concurrent client engagements with life sciences.
• Significant experience with Real-World Data (Open Claims, Closed Claims, EMR) and delivery models.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Serve as the primary point of contact for assigned RWD clients.
• Establish clear success criteria, delivery plans, and communication cadences.
• Proactively manage expectations, risks, and dependencies.
• Lead end-of-engagement reviews and hand-offs to Client Support.
• Partner with renewal teams to support expansion and growth.
• Own execution oversight for RWD engagements.
• Coordinate across internal delivery, data, product, and support teams.
• Ensure adherence to engagement management standards and documentation.
• Maintain project tracking and reporting.
• Identify and drive process and workflow improvements.
• Guide and coordinate team members across workstreams.
• Support mentorship and development of junior staff.
• Foster strong cross-functional collaboration.
• All other duties, as assigned.

Skills

RWD analytics

Client engagement leadership

Stakeholder management

Education

Master's degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field

Tools

SQL

Job description

Norstella is seeking an Engagement Manager for Real-World Data (RWD) engagements. You will own end-to-end client success, ensuring reliable delivery, operational efficiency, and strong outcomes across Norstella's RWD solutions.

The role emphasizes technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination. You will translate client objectives into executable plans, manage day-to-day operations, and drive high-quality outcomes by collaborating