Remote Real-World Data Engagement Lead

Norstella; Augusta (ME); Remote; USD 120,000 - 170,000; Full time

Job summary

Norstella is hiring an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, driving reliable delivery and strong outcomes across RWD solutions. The role emphasizes technical RWD knowledge, execution excellence, client relationships, and cross-functional coordination.

You will work with delivery, data, product, and client support teams to translate objectives into executable plans, manage day-to-day operations, and ensure sustained client value.

Qualifications

• Master's degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field.
• 6-8 years of hands-on RWD analytics experience.
• 1-2 years leading RWD engagements.
• 1-2 years of experience coding with SQL.
• Domain knowledge with commercial, market access, HEOR and epi clients.
• Experience managing multiple concurrent client engagements with life sciences.
• Significant experience with Open Claims, Closed Claims and EMR data.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Serve as the primary point of contact for assigned RWD clients.
• Establish clear success criteria, delivery plans, and communication cadences.
• Proactively manage expectations, risks, and dependencies.
• Lead end-of-engagement reviews and hand-offs to Client Support.
• Partner with renewal teams to support expansion and growth.
• Coordinate across internal delivery, data, product, and support teams.
• Identify and drive process and workflow improvements.

Skills

RWD Analytics

Engagement leadership

SQL

Stakeholder management

Life sciences domain knowledge

Project coordination

Education

Master's degree in life sciences and related field

Job description

Norstella is hiring an Engagement Manager for Real-World Data (RWD) to own end-to-end client engagements, driving reliable delivery and strong outcomes across RWD solutions. The role emphasizes technical RWD knowledge, execution excellence, client relationships, and cross-functional coordination.

You will work with delivery, data, product, and client support teams to translate objectives into executable plans, manage day-to-day operations, and ensure sustained client value.