Senior Quality Program Manager — Capital Projects

Amtrak; Wilmington (DE); On-site; USD 136,000 - 176,000; Full time

Benefits offered by this job

Health Insurance

401K with Employer Match

Paid Time Off

Rail Pass Privileges

Dental & Vision Insurance

Employee Assistance Program

Job summary

Amtrak is seeking a Senior Program Manager - Quality Management to lead the Project Quality Management function within QM&T. You will establish a consistent framework for project quality across the lifecycle, ensuring teams plan, execute, monitor, and improve quality activities within the Capital Delivery organization.

You will collaborate with Project Directors, Managers, Engineering, Construction, and Procurement teams, driving audits, lessons learned, and continuous improvement in a

Qualifications

• Bachelor’s degree in a relevant field or equivalent combination of education and experience.
• 9+ years of relevant work experience.
• PMP certification preferred.
• Experience with ISO 9001 or Capability Maturity Model.

Responsibilities

• Assist CAPD project teams to implement construction project quality management practices and industry standards.
• Integrate project delivery processes, quality requirements, controls, and performance expectations into project execution.
• Develop quality management procedures, guidelines and templates.
• Assess quality management performance of project teams and construction management firms.
• Conduct project assessments across the CAPD portfolio to review compliance with CAPD procedures and identify training needs.
• Manage the Quality Management subject matter expert team.
• Champion the Project Quality Management program as a SME for infrastructure planning, design, construction, commissioning, and closeout.

Skills

Quality management

Project management

Leadership

Communication

Regulatory compliance

Analytical thinking

MS Office

Education

Bachelor’s degree in project management, engineering, quality management, construction, or related field

Tools

MS Office

Job description

Amtrak is seeking a Senior Program Manager - Quality Management to lead the Project Quality Management function within QM&T. You will establish a consistent framework for project quality across the lifecycle, ensuring teams plan, execute, monitor, and improve quality activities within the Capital Delivery organization.

You will collaborate with Project Directors, Managers, Engineering, Construction, and Procurement teams, driving audits, lessons learned, and continuous improvement in a