Senior Quality Control Lead — Remote

Cardinal Health; Salem (OR); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

HSA

401k

MyFlexPay

FSAs

Disability insurance

Work‑Life resources

Parental leave

Healthy lifestyle

Job summary

Cardinal Health is seeking a remote Performance Monitoring professional to support customer service quality and contract administration. The role focuses on investigations, problem resolution, and data-driven quality improvements within a remote US-based team.

The position requires strong knowledge of quality systems, regulatory standards, and cross‑functional collaboration, with 3+ years of related experience. Training and standard hours align with US CST work times.

Qualifications

• Call Monitoring experience preferred.
• Case Audit experience preferred.
• HS Diploma, GED or technical certification in related field or equivalent experience preferred.
• 3+ years experience in related field preferred.

Responsibilities

• Demonstrates knowledge of quality systems and approaches.
• Understands relevant regulations, standards, and operating procedures.
• Performs investigations / root cause analysis and develops corrective actions.
• Understands requirements and can perform gap assessments to those requirements.
• Knows quality concepts such as cost of quality, analytics, trending, CAPA and problem solving.
• Works cross‑functionally and informs others on requirements.

Skills

Call Monitoring

Case Audit

Education

HS Diploma or GED

Job description

Cardinal Health is seeking a remote Performance Monitoring professional to support customer service quality and contract administration. The role focuses on investigations, problem resolution, and data-driven quality improvements within a remote US-based team.

The position requires strong knowledge of quality systems, regulatory standards, and cross‑functional collaboration, with 3+ years of related experience. Training and standard hours align with US CST work times.