Remote Senior Quality Control & Compliance Coordinator

Cardinal Health; Hagåtña (GU); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short‑ and long‑term disability

Work‑Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Performance Monitoring/Customer Service professional for a full‑time remote role in the United States. You will monitor customer interactions, perform investigations and drive CAPA in a regulated environment.

The position requires a HS Diploma or higher, 3+ years in a related field, and the ability to work a Monday–Friday CST schedule with 40 hours per week.

Qualifications

• Call Monitoring experience preferred.
• Case Audit experience preferred.
• HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
• 3+ years experience in related field, preferred.

Responsibilities

• Demonstrates knowledge of quality systems and approaches.
• Demonstrates an understanding of the relevant regulations, standards, and operating procedures.
• Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
• Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
• Works cross‑functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

Skills

Call Monitoring

Case Audit

Education

HS Diploma or GED

Job description

Cardinal Health is seeking a Performance Monitoring/Customer Service professional for a full‑time remote role in the United States. You will monitor customer interactions, perform investigations and drive CAPA in a regulated environment.

The position requires a HS Diploma or higher, 3+ years in a related field, and the ability to work a Monday–Friday CST schedule with 40 hours per week.