Remote Quality Control Coordinator: Investigations & CAPA

Cardinal Health; Austin (TX); Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

Health savings account

401k savings plan

Access to wages before pay day (myFlex

Flexible spending accounts

Disability coverage

Work‑Life resources

Paid parental leave

Wellness programs

Job summary

Cardinal Health is seeking a remote Performance Monitoring professional for our US operations. The role focuses on ensuring Quality systems adherence, contract administration, customer orders, and issue resolution while supporting cross‑functional teams.

You will apply knowledge of regulations, conduct investigations, and perform gap assessments to drive compliance and continuous improvement. This position offers a full‑time schedule with flexible CST daytime hours and remote work in the U.S.

Qualifications

• Call Monitoring experience preferred.
• Case Audit experience preferred.
• 3+ years experience in related field, preferred.

Responsibilities

• Demonstrates knowledge of quality systems and approaches.
• Demonstrates an understanding of the relevant regulations, standards, and operating procedures.
• Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
• Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
• Works cross‑functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

Skills

Call Monitoring experience

Case Audit experience

3+ years experience in related field

Education

HS Diploma, GED or technical certification in related field

Job description

Cardinal Health is seeking a remote Performance Monitoring professional for our US operations. The role focuses on ensuring Quality systems adherence, contract administration, customer orders, and issue resolution while supporting cross‑functional teams.

You will apply knowledge of regulations, conduct investigations, and perform gap assessments to drive compliance and continuous improvement. This position offers a full‑time schedule with flexible CST daytime hours and remote work in the U.S.