Senior PSA Implementation & Adoption Lead

Accelo; Denver (CO); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical Dental Vision

HSA

Flexible Time Off

401k Plan

Short Term Disability

Commuter Benefits

Employee Assistance Program

Office Snacks

Paid Holidays

Unlimited PTO

Job summary

Accelo in Denver is seeking an analytical Professional Services Manager to guide clients through implementing our PSA platform, translating their processes into precise configurations, and acting as a trusted advisor. You’ll lead multiple client projects, run expert sessions, coordinate with Sales, Customer Success and Product, and help clients adopt Accelo to maximize value.

This hybrid role requires 2+ years in SaaS professional services, strong communication, data analysis, and the ability to

Qualifications

• 2+ years in Professional Services, Consulting or Onboarding in SaaS.
• Experience translating client needs into configured solutions.
• Ability to discuss configuration trade-offs with customers.

Responsibilities

• Lead multiple client projects as primary implementation lead.
• Conduct expert services sessions to refine deployments.
• Partner with Sales, Customer Success and Product for onboarding.
• Translate client processes into tailored Accelo configurations.
• Develop structured implementation plans with timelines and milestones.
• Lead training sessions for client teams.
• Provide consultative support to optimize workflows and value.
• Configure deployments, including data migration and settings.
• Offer strategic guidance on business process automation.
• Relay customer feedback to Product/Engineering for improvements.
• Stay updated on Accelo features and integrations.

Skills

Professional Services

SaaS experience

Analytical skills

Stakeholder management

Client communication

Process optimization

Job description

Accelo in Denver is seeking an analytical Professional Services Manager to guide clients through implementing our PSA platform, translating their processes into precise configurations, and acting as a trusted advisor. You’ll lead multiple client projects, run expert sessions, coordinate with Sales, Customer Success and Product, and help clients adopt Accelo to maximize value.

This hybrid role requires 2+ years in SaaS professional services, strong communication, data analysis, and the ability to