Enterprise PSA Implementation Lead

BigTime Software; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

BigTime Software is seeking an Implementation Consultant, Enterprise PSA to lead EPSA implementations for large professional services firms from kickoff to go-live and first financial close. You will guide configuration, best practices, and client readiness for day-to-day operations.

Responsibilities include ownership of implementation plans, revenue and billing alignment, data migration, integrations, and post-implementation engagements such as training and reporting.

Qualifications

• Experience owning data migration on enterprise implementations.
• Working knowledge of how professional services firms make money: utilization, bill rates and cost rates, margin, backlog, and forecasting.
• Experience leveraging AI tools to improve productivity, automate routine or repetitive work, and create more capacity to focus on higher-value, strategic activities.

Responsibilities

• Own the client relationship through implementation, partnering with the Account Executive and Relationship Manager on commercial and adoption questions.
• Translate the client’s contracts, billing practices, and delivery model into an EPSA configuration that reports correctly and holds up as the business grows.
• Lead the accounting mapping work with the client’s controller or finance lead so that EPSA activity lands in the right accounts.
• Own the end-to-end data migration, partnering with engineering when custom scripting or deeper technical work is required.
• Run the implementation as a project: scoped milestones, a documented timeline, named owners on both sides, and a defined path to go-live.
• Work closely with Sales, Solutions Consulting, Customer Success, Product, and Support to keep the client’s experience consistent end-to-end.

Skills

Project management

Consultative problem solving

AI tools

Client-facing

Finance/process understanding

Tools

Power BI

Projector PSA

Salesforce

Sage Intacct

NetSuite

QuickBooks

Job description

BigTime Software is seeking an Implementation Consultant, Enterprise PSA to lead EPSA implementations for large professional services firms from kickoff to go-live and first financial close. You will guide configuration, best practices, and client readiness for day-to-day operations.

Responsibilities include ownership of implementation plans, revenue and billing alignment, data migration, integrations, and post-implementation engagements such as training and reporting.