Senior Provider Admin – Geriatrics & Coordination

University Hospitals; Cleveland (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

University Hospitals is seeking a Senior Provider Administrative Assistant for the Geriatrics department. The role provides primary administrative support to assigned providers, coordinating schedules, patient communications, and financial clearance activities.

You will handle dictation for letters, manage meetings, train new staff, and offer on-site clinical support as needed. Strong medical terminology knowledge and 3+ years of secretarial experience are required.

Qualifications

• High School Diploma or GED is required.
• Associate's degree preferred.
• 3+ years of secretarial experience, preferably with a provider or provider practice.
• Experience with demonstrated problem solving ability is required.
• Knowledge of medical terminology is required.
• Strong communication and customer service skills are essential.
• Ability to manage multiple tasks simultaneously and work in a fast-paced environment.
• Proficiency with Windows and Microsoft Office applications is required.

Responsibilities

• Provide primary administrative support to assigned providers.
• Schedule office visits, procedures, and testing per guidelines.
• Assist with patient financial clearance processes (insurance eligibility, medical necessity, prior authorization).
• Prepare materials for meetings, interviews, and other events; coordinate follow ups.
• Handle inquiries and communications, ensuring timely responses.
• Transcribe and process correspondence and grant-related documents.
• Train new secretaries and provide ongoing support to staff.
• Offer clinical support at onsite locations and assist with onboarding new providers.

Skills

Medical terminology

Multitasking

Verbal communication

Organizational skills

Windows proficiency

Microsoft Office

Excel

PowerPoint

Outlook

Google Docs/Teams

Customer service

Education

High School Diploma or GED

Associate's degree

Tools

Windows

Microsoft Word

Excel

PowerPoint

Outlook

Google Docs

Teams

Job description

University Hospitals is seeking a Senior Provider Administrative Assistant for the Geriatrics department. The role provides primary administrative support to assigned providers, coordinating schedules, patient communications, and financial clearance activities.

You will handle dictation for letters, manage meetings, train new staff, and offer on-site clinical support as needed. Strong medical terminology knowledge and 3+ years of secretarial experience are required.