Senior Medical Secretary: Patient Care & Admin Lead

University of Maryland Faculty Physicians; Baltimore (MD); On-site; USD 38,000 - 54,000; Full time

Job summary

University of Maryland Faculty Physicians in Baltimore seeks an experienced administrative assistant to support a department and physicians. You will handle routine typing, scheduling, and front-desk duties while applying medical terminology and insurance knowledge.

You will greet patients, manage calls, draft letters, and assist with medical transcription and data entry. The role may supervise junior staff and requires strong organizational and communication skills.

Qualifications

• High school diploma or GED preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Responsibilities

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff

Skills

Typing

Data entry

Medical terminology

Customer service

Organization

Communication

Education

High school diploma or GED

Tools

Department software

Job description

University of Maryland Faculty Physicians in Baltimore seeks an experienced administrative assistant to support a department and physicians. You will handle routine typing, scheduling, and front-desk duties while applying medical terminology and insurance knowledge.

You will greet patients, manage calls, draft letters, and assist with medical transcription and data entry. The role may supervise junior staff and requires strong organizational and communication skills.