Senior Project Coordinator – IT & Network Upgrades

Astreya; Fremont (CA); Hybrid; USD 36,000 - 57,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Paid Time Off

Holidays

Tuition reimbursement

Wellness program

Job summary

Astreya is seeking a Project Coordinator III to plan and coordinate internal projects from initiation to delivery, including network/server/software deployments and PC deployments. The role involves collaboration with regional teams, monitoring tickets, and providing actionable insights to leadership.

Ideal candidates will have 5–8 years of related experience, strong communication, and the ability to balance office and remote work.

Qualifications

• Associate degree or equivalent with 5–8 years related experience
• Experience with ticketing systems and/or project management software
• Proficient in Excel and Google Suite
• Strong verbal and written communication
• Ability to work independently and in a team
• Willing to adjust hours for regional collaboration

Responsibilities

• Gather and maintain project requirement lists
• Provides weekly project updates including action items
• Schedules and coordinates project reviews and follows up on actions
• Communicate status to project team
• Maintains project plans, schedules, hours and expenditures
• Identify issues and escalate to client manager
• Organize and participate in stakeholder meetings
• Document and follow up on actions from meetings
• Collaborate with regional teams for resources and ticket resolution
• Assist with daily monitoring of the ticketing system
• Produce regular and ad hoc reports
• Identify trends and escalate for resolution
• Define new process improvement opportunities
• Develop knowledge and skills with new processes
• Work with SDMs/Project Managers on analytical needs
• Other duties as required

Skills

Communication skills

Multitasking

Team collaboration

Flexibility

Proactive attitude

Problem solving

Confidentiality

Customer service

Judgment

Education

Associate degree

Tools

Microsoft Excel

Google Suite

Ticketing systems

Project management software

Job description

Astreya is seeking a Project Coordinator III to plan and coordinate internal projects from initiation to delivery, including network/server/software deployments and PC deployments. The role involves collaboration with regional teams, monitoring tickets, and providing actionable insights to leadership.

Ideal candidates will have 5–8 years of related experience, strong communication, and the ability to balance office and remote work.