IT Project Coordinator II — Remote/Hybrid

Astreya; Reston, Northern (VA, KY); Hybrid; USD 29,000 - 46,000; Full time

Benefits offered by this job

Medical benefits (UHC/Kaiser options)

Dental provided Nationwide

Vision benefits

401k plan

Paid time off

Paid holidays

Tuition reimbursement (eligible)

Wellness programs

Job summary

Astreya in Reston, VA is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery. Projects commonly involve network, server, or software deployment and upgrades, plus PC deployment.

The role handles moderately difficult assignments with some supervision and daily guidance. You will work with SDMs/Project Managers to track KPIs, maintain schedules, and deliver actionable insights.

Qualifications

• Associate's degree or equivalent with 2–5 years related experience or training.
• Builds productive internal and external working relationships.
• Exercises judgment within defined procedures to determine action.
• Flexibility to work both in office and remote settings, with occasional adjusted hours.
• Experience with Microsoft Excel and Google Suite.
• Excellent verbal and written communication skills.
• Prior experience with ticketing or project management systems.
• Technology-driven environment understanding or experience.
• Proactive, dependable, and customer-service oriented.
• Ability to work in a team and independently and multitask.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates including action items.
• Schedule and coordinate project reviews and follow up on actions.
• Communicate status to the project team accurately.
• Maintain project plans, schedules, hours, and expenditures.
• Identify issues, assign solutions, or escalate to client manager.
• Attend and participate in stakeholder meetings.
• Document and follow up on key actions and decisions.
• Collaborate with regional teams responsible for resources and ticket resolution.
• Monitor the ticketing system and reassign tickets as needed.
• Produce regular status reports.
• Identify trends and escalate for resolution; locate new process improvements.
• Develop and maintain knowledge and skills with new processes and procedures.
• Assist SDMs/Project Managers with critical metrics and KPI insights.

Skills

Stakeholder communication

Ticketing systems

Project coordination

MS Excel

Google Suite

Multitasking

Problem solving

Confidentiality

Teamwork

Independent work

Education

Associate's degree or equivalent

Job description

Astreya in Reston, VA is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery. Projects commonly involve network, server, or software deployment and upgrades, plus PC deployment.

The role handles moderately difficult assignments with some supervision and daily guidance. You will work with SDMs/Project Managers to track KPIs, maintain schedules, and deliver actionable insights.