Senior Program Manager, Payment Integrity (Remote)

Delta Dental; United States; Remote; USD 124,000 - 268,000; Full time

Benefits offered by this job

Competitive base and incentive pay

401(k) with robust matching

Rich medical & pharmacy benefits

100% employer-paid dental and vision

Job summary

Delta Dental is seeking an Expert Program Manager to lead strategic, cross-functional initiatives within the Payment Integrity organization. This role translates priorities into actionable work plans, drives execution, and manages risks and dependencies across data, analytics, and technology teams.

The ideal candidate brings extensive experience coordinating complex programs in fast-paced environments, with a strong focus on stakeholder engagement and resulting business impact.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years of program management, project management, or related leadership experience.
• Demonstrated success leading large, complex, cross-functional initiatives from planning through execution.
• Experience working with multiple stakeholders and teams in fast-paced, evolving environments.
• Healthcare, health insurance, payment integrity, analytics, or related industry experience.
• Strong program and project management expertise with the ability to break complex initiatives into manageable workstreams and execution plans.
• Proven ability to drive execution and deliver results across cross-functional teams without direct authority.
• Exceptional organizational, communication, and stakeholder management skills.
• Strong analytical and problem-solving skills with the ability to identify trends, risks, and opportunities.
• Experience supporting initiatives involving data infrastructure, data warehousing, reporting, analytics, or technology implementations.
• Working knowledge of Agile methodologies, Scrum practices, and iterative planning approaches.
• Experience utilizing project and analytics tools such as: Jira, Confluence, Power BI, Tableau, JMP, Microsoft Office Suite

Responsibilities

• Translate long-term strategic objectives into actionable work plans and 12-week planning cycles.
• Drive execution of complex programs and projects across multiple Payment Integrity teams and business functions.
• Create structure, visibility, and accountability around priorities, deliverables, timelines, and outcomes.
• Develop and maintain integrated program plans, roadmaps, milestones, and status reporting for leadership stakeholders.
• Identify, monitor, and manage program risks, issues, dependencies, and decision points.
• Facilitate cross-functional collaboration to ensure alignment across business and technology teams.
• Lead stakeholder communications and executive reporting, providing visibility into program health, accomplishments, challenges, and key decisions.
• Support initiatives involving data infrastructure, data warehousing, vendor solutions, analytics platforms, and emerging AI and machine learning capabilities.
• Coordinate planning and execution activities using Agile methodologies, ensuring work is organized into manageable workstreams and sprints where appropriate.
• Develop presentation materials and executive-level communications that support strategic decision-making.
• Partner with business leaders to prioritize work, address obstacles, and ensure successful delivery of organizational goals.
• Maintain program documentation and knowledge repositories to support transparency and organizational effectiveness.
• Drive continuous improvement of program management processes, tools, and team collaboration practices.

Skills

Influencing

Facilitation

Negotiation

Conflict resolution

Organizational skills

Communication skills

Stakeholder management

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Jira

Confluence

Power BI

Tableau

JMP

Microsoft Office Suite

Job description

Delta Dental is seeking an Expert Program Manager to lead strategic, cross-functional initiatives within the Payment Integrity organization. This role translates priorities into actionable work plans, drives execution, and manages risks and dependencies across data, analytics, and technology teams.

The ideal candidate brings extensive experience coordinating complex programs in fast-paced environments, with a strong focus on stakeholder engagement and resulting business impact.