Senior Program Director - CA Care Coordination (Remote)

Acentra Health; Monterey (CA); Remote; USD 150,000 - 195,000; Full time

Job summary

Acentra Health is seeking a Senior Program Director to lead a new CA UIS Care Coordination Program across California. You will provide strategic and operational leadership for program design, day-to-day operations, performance, quality outcomes, and regulatory compliance within interdisciplinary teams.

The role partners with clinical, operational, provider, health plan, and community organizations to ensure timely, equitable, person-centered care. Remote, CA-resident; travel up to 25%.

Qualifications

• Bachelor's degree required in healthcare, nursing, social work or related field.
• 8+ years in case management and care coordination.
• 8+ years in healthcare operations, preferably CA Medi-Cal/MCO environments.
• 10+ years in leadership/management with stakeholder engagement.

Responsibilities

• Directs program objectives and contract compliance; monitors metrics and daily operations.
• Collaborates with medical directors, management teams, and support staff to improve processes and training.
• Leads community partner engagement and stakeholder outreach to ensure program impact.
• Oversees staff in quality, care coordination, training, data collection, and reporting for accreditation.
• Supports contract scope expansion, new RFP cycles, and new business opportunities.
• Oversees budget and financial performance of the program.
• Assesses systems and workflows to maintain high customer satisfaction across stakeholders.
• Develops organizational structure for effective processes and field-based outreach in the Southern region.
• Identifies professional development opportunities for staff and adheres to HIPAA policies.

Skills

Leadership

Stakeholder engagement

Strategic planning

Healthcare operations

Care coordination

Regulatory compliance

Education

Bachelor's Degree in healthcare, nursing, social work or related field

Master's degree Preferred

Job description

Acentra Health is seeking a Senior Program Director to lead a new CA UIS Care Coordination Program across California. You will provide strategic and operational leadership for program design, day-to-day operations, performance, quality outcomes, and regulatory compliance within interdisciplinary teams.

The role partners with clinical, operational, provider, health plan, and community organizations to ensure timely, equitable, person-centered care. Remote, CA-resident; travel up to 25%.