Senior Production Reliability Engineer (SRE)
M&T Bank
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Job summary
M&T Bank in Buffalo, NY is seeking a Technical Engineer to ensure availability, stability, and performance of critical business applications through Site Reliability Engineering, observability, automation, and incident management. The role emphasizes automation, AI-assisted operations, disaster recovery, cloud operations, and collaboration with multiple teams.
Candidates should have 5+ years of enterprise production support.
Qualifications
- Bachelor's degree in CS/IT/Engineering or equivalent experience.
- 5+ years of production support and reliability engineering experience.
- Strong knowledge of incident management and RCA processes.
- Experience with monitoring, observability, and alerting platforms.
- Experience with scripting and automation technologies.
Responsibilities
- Serve as escalation point for critical production incidents and outages.
- Lead troubleshooting and RCA across apps, infra, cloud, APIs.
- Coordinate incident response with cross-functional teams and vendors.
- Apply SRE principles to improve reliability and performance.
- Develop automation to reduce toil and improve operability.
- Participate in disaster recovery and business continuity testing.
Skills
Education
Tools
Job description
M&T Bank in Buffalo, NY is seeking a Technical Engineer to ensure availability, stability, and performance of critical business applications through Site Reliability Engineering, observability, automation, and incident management. The role emphasizes automation, AI-assisted operations, disaster recovery, cloud operations, and collaboration with multiple teams.
Candidates should have 5+ years of enterprise production support.
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