SRE Manager - Reliability, Automation & Cloud Ops

M&T Bank Corporation

Buffalo (NY)

On-site

USD 140,000 - 233,000

Full time

3 days ago
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Job summary

M&T Bank Corporation is seeking an experienced Site Reliability Engineering (SRE) Manager in Buffalo, NY to lead SRE and Production Support teams. The role focuses on reliability, observability, incident management, and automation across critical applications and cloud platforms.

You will drive the maturity of SLI/SLO governance, implement AI-enabled operational capabilities, and partner with engineering, security, and product stakeholders to ensure scalable, secure systems with optimal customer

Qualifications

  • 10+ years of technology experience with engineering, operations, or SRE.
  • 5+ years of leadership experience managing engineering or SRE teams.
  • Strong knowledge of SRE principles including SLOs, observability, automation, and incident management.
  • Experience with cloud platforms, APIs, and modern application architectures.

Responsibilities

  • Define and execute SRE strategies to improve reliability, availability, and performance.
  • Establish SLIs/SLOs and operational health metrics across services.
  • Lead major incident response and root cause analyses with corrective actions.
  • Drive automation and IaC to reduce toil and improve recovery times.
  • Promote AI-assisted operations and intelligent incident diagnostics.
  • Recruit, coach, and develop high-performing SRE teams and managers.

Skills

SRE Principles
Incident Management
Observability
Automation
Cloud Platforms
Leadership

Education

Bachelor's degree in Computer Science / Engineering

Tools

Dynatrace
Splunk
Datadog
Grafana
Azure Monitor
OpenTelemetry
PowerShell
Python
Bash

Job description

M&T Bank Corporation is seeking an experienced Site Reliability Engineering (SRE) Manager in Buffalo, NY to lead SRE and Production Support teams. The role focuses on reliability, observability, incident management, and automation across critical applications and cloud platforms.

You will drive the maturity of SLI/SLO governance, implement AI-enabled operational capabilities, and partner with engineering, security, and product stakeholders to ensure scalable, secure systems with optimal customer

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