Hybrid Production Reliability Engineer (SRE)

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 97,000 - 162,000; Full time

Job summary

M&T Bank Corporation in Buffalo, NY seeks a Technical Engineer (Production Liability Engineer) to strengthen incident response, reliability and automation across critical applications. You will lead troubleshooting, RCA, and SRE practices, with emphasis on observability, cloud operations, and automation to reduce toil and improve resilience.

Ideal candidates have 5+ years in production support, strong scripting skills, and experience with monitoring platforms and distributed systems.

Qualifications

• Bachelor's degree in CS/IT/Engineering or equivalent experience.
• 5+ years with production support, reliability, or SRE roles.
• Experience with monitoring, observability, logging, and alerting platforms.

Responsibilities

• Lead incident management and RCA activities for critical production events.
• Apply SRE principles to improve reliability, scalability, and performance.
• Design and maintain monitoring, dashboards, and alerting strategies.
• Develop automation to reduce toil and improve operational efficiency.

Skills

Incident management

SRE principles

Troubleshooting

Automation scripting

Observability

Education

Bachelor's degree in Computer Science

Tools

Dynatrace

Splunk

Datadog

Azure Monitor

Grafana

Prometheus

OpenTelemetry

AppDynamics

Job description

M&T Bank Corporation in Buffalo, NY seeks a Technical Engineer (Production Liability Engineer) to strengthen incident response, reliability and automation across critical applications. You will lead troubleshooting, RCA, and SRE practices, with emphasis on observability, cloud operations, and automation to reduce toil and improve resilience.

Ideal candidates have 5+ years in production support, strong scripting skills, and experience with monitoring platforms and distributed systems.