Senior Production Cloud Engineer – Remote

Syms Strategic Group, LLC

Orlando (FL)

Remote

USD 77,000 - 94,000

Full time

4 days ago

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Job summary

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide expert daily support for cloud-based systems. This role emphasizes incident response, automation, and collaboration with VA-related teams.

Remote work in the US is supported, with familiarity in security and compliance required. Ideal candidates have 8+ years in production systems, strong Linux/Windows skills, cloud experience (AWS/Azure), and solid scripting abilities for automation.

Qualifications

8+ years in systems engineering or related field, production focus.
3+ years with SQL queries and monitoring.
U.S. Citizenship and ability to obtain government clearance.
Experience with cloud-based production systems and security practices.

Responsibilities

Provide high-level day-to-day operational support for complex cloud applications.
Develop solutions for routine technical problems of limited scope.
Document problems clearly in logs and discrepancy reports.
Collaborate with customers and cross-functional teams to resolve outages.
Maintain computing infrastructure and perform installations.
Contribute to continuous improvement of IT systems and procedures.