Senior Product Manager, Services Revenue & Growth

GN Group; United States; À distance; USD 155 000 - 185 000; Plein temps

Avantages offerts par ce poste

Flexible work

Résumé du poste

GN Group is seeking a Senior Product Manager for Services to grow our revenue-generating service portfolio. You will own the roadmap for service plans, extended warranties, and premium tiers across headset and video portfolios, shaping offers and target customers.

You will enable sales and channel partners through clear positioning, market insights, and cross-functional collaboration, driving adoption, renewals, and revenue in a global context.

Qualifications

• Bring experience in product management or offering management within B2B technology, services, support plans, or subscription-based solutions.
• Have taken a new offer from concept through business case, launch, and ongoing lifecycle management.
• Understand recurring-revenue models, service levels, and lifecycle or support services.
• Communicate clearly with customers, sales teams, and channel partners, including through positioning, demonstrations, and commercial storytelling.
• Work well with cross-functional stakeholders and can align engineering, sales, support, and operations teams without direct authority.
• It is beneficial to have experience with collaboration technology, including video conferencing, headsets, or the Microsoft Teams and Zoom ecosystems. Experience with enterprise IT or facilities buying processes, indirect sales channels, and global markets is also beneficial.

Responsabilités

• Build and maintain the roadmap for Jabra’s services, including service plans, extended warranties, and premium service tiers across video and headset portfolios.
• Define service offers, target customers, included capabilities, and differentiation in the market.
• Shape the balance between baseline service capabilities and paid plans to support a consistent customer experience.
• Develop and deliver plans that increase service adoption, attachment, renewals, and revenue.
• Use customer feedback, adoption data, renewal insights, and market trends to improve, expand, or retire offers.
• Conduct market research, customer and partner interviews, and competitor analysis to develop new service concepts and business cases.
• Prepare sales, pre-sales, and channel partners to position and sell service offers, while aligning cross-functional teams for successful launches.

Connaissances

Product management

Offering management

B2B technology

Subscription-based solutions

Cross-functional collaboration

Communication

Market research

Strategic planning

Outils

Microsoft Teams

Zoom

Description du poste

GN Group is seeking a Senior Product Manager for Services to grow our revenue-generating service portfolio. You will own the roadmap for service plans, extended warranties, and premium tiers across headset and video portfolios, shaping offers and target customers.

You will enable sales and channel partners through clear positioning, market insights, and cross-functional collaboration, driving adoption, renewals, and revenue in a global context.