Global Services Product Lead – Strategy & Growth

Peak Technologies, Inc.

Miami (FL)

On-site

USD 120,000 - 180,000

Full time

12 hours ago

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Job summary

Peak Technologies, Inc. is seeking a Global Services Product and Offering Manager to own the end-to-end strategy, roadmap, and lifecycle management of the company’s global services portfolio, including repair services, professional onsite services, and managed services.

The role drives development and commercialization of services offerings that deliver customer value, revenue growth, and profitability. You will partner with cross‑functional commercial, operations, delivery, and product teams to

Qualifications

Bachelor’s degree in Business, Engineering, Supply Chain, Marketing, or a related field.
Strong understanding of services lifecycle and managed service value creation.
Excellent oral and written communication skills and strong customer service skills.
Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

Own end-to-end services portfolio strategy and lifecycle for repair, onsite, and managed services.
Drive services revenue growth and profitability through pricing, packaging, and go-to-market strategies.
Define and prioritize customer and market needs via voice-of-customer, competitive analysis, and market research.
Develop pricing, packaging, and GTM strategies that enable sales and partners to execute.
Lead new services introduction and portfolio optimization to focus on high-value offerings.
Ensure operational and delivery alignment with capacity, SLAs, and tools.