Senior Product Manager, Personalization & Insights

JPMorgan Chase & Co.; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an experienced Senior Product Associate to lead the strategy and execution of machine learning–powered personalization across mobile, web, branch, and contact center.

You will partner with data science, ML engineering, and business stakeholders to prioritize opportunities, design and iterate recommendations, and drive impact with measurable outcomes. You will translate research and analytics into clear roadmaps, manage epics, user stories, and acceptance criteria,

Qualifications

• 3+ years of experience in product management or a related domain.
• Strong understanding of the product development life cycle and requirements definition.
• Experience with data analytics and modern data platforms.

Responsibilities

• Lead strategy and execution for personalization and next-best-action capabilities across channels.
• Translate research and analytics into epics, user stories, and acceptance criteria.
• Collaborate with data science, ML engineering, and channel teams to prioritize opportunities.

Skills

Product management

Data analytics

SQL

Python

Education

Bachelor's degree

Tools

Tableau

Grafana

Job description

JPMorgan Chase & Co. is seeking an experienced Senior Product Associate to lead the strategy and execution of machine learning–powered personalization across mobile, web, branch, and contact center.

You will partner with data science, ML engineering, and business stakeholders to prioritize opportunities, design and iterate recommendations, and drive impact with measurable outcomes. You will translate research and analytics into clear roadmaps, manage epics, user stories, and acceptance criteria,