VP of AI-Driven Personalization & Omnichannel Strategy

J.P. Morgan; New York (NY); Sur place; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Total rewards package

Equal opportunity employer

Résumé du poste

J.P. Morgan is seeking a Product Manager to lead the Personalization & Insights strategy within the Chase program.

You will drive omni-channel personalization across the organization, partnering with senior leaders to set priorities and translate vision into execution. You will shape AI-powered customer experiences while building governance, operating rhythms, and performance frameworks to deliver results at scale.

Qualifications

• 5+ years in product management or related field.
• Advanced knowledge of product development life cycle, design, and data analytics.
• Proven ability to lead lifecycle activities from discovery to value management.
• Experience leading large cross-functional initiatives with measurable outcomes.
• Ability to influence senior stakeholders and drive alignment without direct authority.
• Strong analytical and problem solving skills; synthesize information for decisions.
• Experience designing executive operating rhythms and KPI/OKR frameworks.
• Excellent written and verbal communication; create executive presentations.

Responsabilités

• Develop and execute the strategy and multi-quarter roadmap for the Omni Channel Personalization Strategic Priority Program, including AI-native personalization goals.
• Define program vision, outcomes, success measures, and strategic recommendations through structured analysis.
• Lead large cross-functional initiatives from strategy to implementation, aligning business, product, technology, data, analytics, and marketing teams.
• Design, implement, and manage program operating frameworks including governance, cadences, reviews, KPI/OKR tracking, and integrated status reporting.
• Establish measurement frameworks to evaluate outcomes and communicate performance through executive narratives.
• Influence senior stakeholders and drive alignment across complex organizations without direct authority.
• Prepare and deliver executive communications and decision materials for senior leadership forums.
• Identify opportunities to accelerate value creation and support strategic decisions across initiatives.

Connaissances

Product strategy

Cross-functional leadership

Program leadership

Executive communication

Data analytics

Strategic planning

Influence without authority

Operational rhythm design

Description du poste

J.P. Morgan is seeking a Product Manager to lead the Personalization & Insights strategy within the Chase program.

You will drive omni-channel personalization across the organization, partnering with senior leaders to set priorities and translate vision into execution. You will shape AI-powered customer experiences while building governance, operating rhythms, and performance frameworks to deliver results at scale.