VP of Personalization & Insights Product Lead

JPMorgan Chase & Co.; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health benefits

Discretionary incentive compensation

Job summary

JPMorgan Chase & Co. in New York seeks a Vice President Product Manager focused on Personalization to lead end-to-end product life cycle and deliver client-facing innovations.

You will drive data-driven journeys, partner with data science and channels, design roadmaps, run experiments, and ensure privacy, consent, and fairness while scaling reliable models. This role emphasizes cross-functional leadership, governance, and delivering high-value, compliant personalization across mobile, web, and

Qualifications

• 8+ years of experience in product management, data analytics, or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Strong expertise in SQL, event-based data, streaming concepts, dimensional modeling, and operational data design.
• Excellent data literacy and the ability to turn user research, journey insights, and product metrics into decisions and roadmaps that deliver on time, cost, and quality.
• Strong understanding of data governance, lineage, quality, controls, and audit requirements in a regulated environment.
• Excellent stakeholder management: ability to align cross-functional teams and drive decisions independently without escalation.
• Excellent communication skills, with the ability to translate complex data and intelligence concepts into clear business outcomes.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Lead discovery efforts, conducting research with data sources and translating findings into well-defined roadmaps.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Translate user research and analytics into epics, user stories, and acceptance criteria; manage the product backlog and delivery across discovery, launch, and continuous improvement
• Collaborate closely with Data Owners as well as partner product stakeholders for data discovery and LLM/ML‑based solutions
• Champion data governance, lineage, quality, auditability, and Explainability across all data and artificial intelligence-driven decisions
• Uphold responsible AI and data practices in partnership with risk, privacy, and compliance teams, including consent management, and fairness.

Skills

Product management

Data analytics

Stakeholder management

Data governance

Roadmapping

Communication

Job description

JPMorgan Chase & Co. in New York seeks a Vice President Product Manager focused on Personalization to lead end-to-end product life cycle and deliver client-facing innovations.

You will drive data-driven journeys, partner with data science and channels, design roadmaps, run experiments, and ensure privacy, consent, and fairness while scaling reliable models. This role emphasizes cross-functional leadership, governance, and delivering high-value, compliant personalization across mobile, web, and