Product Portfolio Lead, Personalization & Insights

JPMorgan Chase & Co.; Fairfax (DE); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Product Associate to bridge Product, Engineering, and stakeholders, guiding end-to-end portfolio visibility from planning to delivery. You will drive alignment, cadence, and readiness across a fast-paced organization, shaping customer-centric experiences.

Join a team expanding an AI-powered personalization platform, delivering clearer metrics, stronger governance, and disciplined risk management while collaborating with senior leadership.

Qualifications

• 3+ years of product management experience.
• Advanced knowledge of product development lifecycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience in product portfolio operations, strategy, or operations within a matrixed environment.
• Demonstrated ability to lead planning and governance cadences and drive cross-team execution and follow-through.
• Experience building management reports and dashboards and defining meaningful metrics, including OKRs and KPIs, from ambiguous problem statements.

Responsibilities

• Define, track, and analyze OKRs and key business metrics to identify performance trends.
• Synthesize portfolio dynamics and performance drivers into actionable insights and recommendations.
• Develop business reviews and executive-ready materials with clear narratives for senior leaders.
• Partner across a matrixed organization to drive alignment, accountability, and timely decision-making.
• Operationalize quarterly and continuous planning cycles, including calendars, templates, milestones, and a definition of ready.
• Improve transparency through dashboards, RAID tracking, and plan-versus-actual reporting.
• Strengthen operating rhythms by standardizing templates, due dates, quality checks, and portfolio consolidation.
• Create a consistent portfolio view of priorities, milestones, dependencies, and capacity.
• Drive disciplined risk tracking and path-to-green plans with owners and action steps.
• Advance continuous controls improvement and readiness by maintaining control inventories and maps.
• Develop leadership narratives that summarize portfolio performance and risks for execs.

Skills

Product management

Strategic planning

Cross-team leadership

Stakeholder influence

Data analytics

Tools

Jira

Jira Align

Confluence

Excel

Job description

JPMorgan Chase & Co. is seeking a Senior Product Associate to bridge Product, Engineering, and stakeholders, guiding end-to-end portfolio visibility from planning to delivery. You will drive alignment, cadence, and readiness across a fast-paced organization, shaping customer-centric experiences.

Join a team expanding an AI-powered personalization platform, delivering clearer metrics, stronger governance, and disciplined risk management while collaborating with senior leadership.