Senior Product Manager, Integrations & AI Platform

Centro Benefits Research; United States; On-site; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health benefits

Wellbeing programs

Retirement plan

Learning & development

Job summary

Centro is seeking a Senior Product Manager to own our integrations product line end to end—the API and data connections that link brokers, carriers, CRM platforms, and benefits administration systems. You will set the integrations roadmap, own the backlog, and make the build, buy, and partner decisions that determine how Centro connects to the rest of the benefits ecosystem.

You will shape where AI fits in the integrations roadmap, identify use cases, define accuracy targets, and collaborate

Qualifications

• 7+ years in product management, including 4+ years owning API-first, platform, or integration products.
• Insurance, benefits, or healthtech experience with broker/carrier workflows.
• Fluency with CRM and benefits administration ecosystems and data flows.
• Strong technical depth: read API docs, reason about JSON/XML, and write data-mapping specs.
• Experience shipping integrations with external partners and release readiness.
• Comfortable as product-facing voice with external partners.
• Preferred: AI-powered features in production and human-in-the-loop evaluation.
• Preferred: familiarity with compliance and security requirements for benefits data.

Responsibilities

• Own the integrations product line end to end: strategy, roadmap, prioritization, backlog, and execution.
• Lead the CRM and benefits administration integration portfolio from discovery through launch and ongoing enhancement.
• Shape where AI fits in the integrations roadmap and define accuracy targets for each use case.
• Write requirements engineers can build from: data contracts, field-level mappings, error/ retry behavior, edge cases, acceptance criteria.
• Serve as Centro's product-side counterpart to integration partners during scoping and onboarding.
• Instrument what you ship: measure integration reliability, data accuracy, straight-through processing, and adoption.

Skills

API-first products

Integration platforms

CRM data flows

Data mapping

External partner engagement

AI features (preferred)

Security & compliance

Education

Bachelor's degree or equivalent

Tools

JSON

XML

API documentation

Job description

Centro is seeking a Senior Product Manager to own our integrations product line end to end—the API and data connections that link brokers, carriers, CRM platforms, and benefits administration systems. You will set the integrations roadmap, own the backlog, and make the build, buy, and partner decisions that determine how Centro connects to the rest of the benefits ecosystem.

You will shape where AI fits in the integrations roadmap, identify use cases, define accuracy targets, and collaborate