Senior Product Associate — AI-Driven Banking Solutions

JPMorgan Chase & Co.; Fairfax (DE); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Senior Product Associate in Card Data within Consumer & Community Banking to drive product development and optimization.

You will leverage user research and customer feedback to shape innovative features while collaborating across cross-functional teams to elevate the product experience. Join a dynamic team focused on measuring and improving product performance, defining requirements, and delivering value across the product lifecycle.

Qualifications

• 3+ years of experience in product management or a related domain.
• Hands-on experience designing, building, and deploying AI agents and ML/LLM models.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities based on user research and market needs.
• Plans upstream and downstream implications of new features on the overall product experience.
• Supports user research, journey mapping, and market analysis to inform the strategic roadmap.
• Analyzes product metrics across the development life cycle (time, cost, quality).
• Writes requirements, epics, and user stories to support product development.

Skills

3+ years product management

AI agents & ML/LLM models

Product development life cycle

Discovery & requirements definition

Data analytics & data literacy

Education

Bachelor's or Master's in Computer Science

AI Related Certification

Job description

JPMorgan Chase & Co. seeks a Senior Product Associate in Card Data within Consumer & Community Banking to drive product development and optimization.

You will leverage user research and customer feedback to shape innovative features while collaborating across cross-functional teams to elevate the product experience. Join a dynamic team focused on measuring and improving product performance, defining requirements, and delivering value across the product lifecycle.