AI Product Associate — Payments & Digital Design

Testing Site - JPMC; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase, operating as JPMorgan Access, seeks a Product Associate to support product development and discovery of AI-enabled solutions. You will collaborate with product management and cross-functional teams to translate customer needs into actionable roadmaps and initiatives, contributing to growth and innovation in a fast-paced environment.

You will analyze product performance metrics, help plan launches, and assist in AI governance activities while partnering with data science,

Qualifications

• 2+ years of experience in product management, project management, or a relevant domain area.
• Developing knowledge of the product development life cycle.
• Exposure to product life cycle activities including discovery and requirements definition.
• Emerging knowledge of data analytics and data literacy.
• Experience leveraging AI technologies to enhance search functionalities and chatbot user experiences; familiarity with ML and NLP concepts.

Responsibilities

• Supports the development of product strategy and roadmap.
• Collects and analyzes metrics on product performance to inform decisions.
• Contributes to discovery through cross-functional collaboration to address user needs and business goals.
• Participates in product planning sessions and assists in executing product initiatives for timely launches.
• Collaborates with the product manager to define user workflows, requirements, stories, and customer value.
• Assist in maintaining backlog and facilitating stakeholder discussions.
• Ensure product launch activities are planned and executed per rollout strategy.
• Create and publish product metrics and reporting.
• Assist with AI Governance activities as needed.

Skills

Product management

Project management

Data analytics

AI governance

Cross-functional collaboration

AI/ML familiarity

NLP basics

Job description

JPMorgan Chase, operating as JPMorgan Access, seeks a Product Associate to support product development and discovery of AI-enabled solutions. You will collaborate with product management and cross-functional teams to translate customer needs into actionable roadmaps and initiatives, contributing to growth and innovation in a fast-paced environment.

You will analyze product performance metrics, help plan launches, and assist in AI governance activities while partnering with data science,