Senior Product Associate - AI-Driven Payments Insights

Aumni; New York (NY); Vor Ort; USD 120.000 - 190.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. seeks a Senior Product Associate on the Customer Insights team within Payments Data & Analytics to drive product development and optimization using user research and feedback.

You will prioritize analytics use cases, manage ad-hoc projects, and ensure stakeholders receive timely, actionable insights to inform the roadmap. You will contribute to building next-generation AI-powered features and drive adoption from concept through launch, collaborating with engineering, design,

Qualifikationen

• 3+ years of experience in product management or relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Technical expertise in data analytics (SQL or Python) and ability to analyze data to inform decisions.
• Management consulting skillset including problem solving, impact orientation, business understanding, program management, executive presence, communication and presentation skills.
• Demonstrate strong business acumen and the ability to translate data insights into actionable product strategies.
• Leadership in cross-team collaboration and driving innovation and continuous improvement.
• Prioritize effectively to balance competing demands and maximize product impact.
• Project management to deliver products on time and within budget.
• Familiarity with AI/ML concepts and translating them into product features and controls.

Aufgaben

• Build AI conversational analyst to deploy AI into product across different digital channels.
• Partner with Product Manager to identify new product opportunities from user research and discovery.
• Consider upstream and downstream implications of new product features on the overall product experience.
• Support collection of user research, journey mapping, and market analysis to inform the roadmap.
• Analyze, track, and evaluate product metrics across the development lifecycle.
• Write requirements, epics, and user stories to support product development.
• Establish product KPIs/OKRs and analytics instrumentation; run experiments and A/B tests to improve engagement.
• Manage product modules and team workstreams to push initiatives to market including AI capabilities.
• Support sales by analyzing client target lists, participating in events, and identifying new data sources.
• Collaborate with engineering, design, sales, and marketing to ensure seamless delivery and client satisfaction.
• Champion customer-centric design and feedback loops to refine offerings.

Ausbildung

Bachelor’s degree in quantitative, technical, or business discipline

Tools

SQL

Python

Jobbeschreibung

JPMorgan Chase & Co. seeks a Senior Product Associate on the Customer Insights team within Payments Data & Analytics to drive product development and optimization using user research and feedback.

You will prioritize analytics use cases, manage ad-hoc projects, and ensure stakeholders receive timely, actionable insights to inform the roadmap. You will contribute to building next-generation AI-powered features and drive adoption from concept through launch, collaborating with engineering, design,