Senior Process Improvement Lead (Remote)

Syms Strategic Group, LLC; Annapolis (MD); Teletrabalho; USD 80 000 - 120 000; Tempo integral

Resumo da oferta

Syms Strategic Group (SSG) is seeking a Senior Business Process Analyst to drive continuous process improvements for government-focused engagements. The role emphasizes organizational redesign, change management, and performance metrics across multiple teams and stakeholders.

The ideal candidate has deep experience in Agile/SAFe environments, leading large portfolios, and delivering value through improved collaboration and delivery.

Qualificações

• Proven track record leading complex projects.
• Experience eliciting and documenting business requirements and workflows.
• Proficiency creating specs, user stories, use cases, and process diagrams.
• Strong communication with non-technical stakeholders.

Responsabilidades

• Provide expertise on process improvement strategies, organizational redesign, and performance measures.
• Define and develop business processes, policies, roles, and metrics.
• Conduct current state, gap, benchmarking analyses and best practices identification.
• Plan and implement future state design, change management, and transition planning.
• Interface with customer, IT, and client services to ensure alignment and compliance.
• Lead and mentor analysts; coordinate cross-functional project teams.

Conhecimentos

Leadership

Agile methods

SAFe

Process improvement

Change management

Formação académica

Bachelor's degree in Engineering or related field

Ferramentas

JIRA

Microsoft Project

Visio

UML/BPMN

Descrição da oferta de emprego

Syms Strategic Group (SSG) is seeking a Senior Business Process Analyst to drive continuous process improvements for government-focused engagements. The role emphasizes organizational redesign, change management, and performance metrics across multiple teams and stakeholders.

The ideal candidate has deep experience in Agile/SAFe environments, leading large portfolios, and delivering value through improved collaboration and delivery.