Senior Process & Documentation Leader (Privacy & Risk)

Information Technology Senior Management Forum; McLean (VA); On-site; USD 109,000 - 124,000; Full time

Benefits offered by this job

Health and financial benefits

Job summary

Capital One is seeking a Principal Process Manager (Documentation Writing) to lead the creation and governance of critical processes. You will document processes, monitor controls, and educate stakeholders to ensure consistent, compliant execution across the organization.

The role requires influencing partners and driving data-driven improvements. Ideal candidates will have strong leadership, risk-management experience, and the ability to navigate regulatory requirements in an agile environment.

Qualifications

• 3+ years of Risk Management Documentation experience.
• 4+ years of Process Management experience.
• 3+ years of AI Documentation experience.

Responsibilities

• Develop, document and maintain processes and controls.
• Identify opportunities to streamline and automate data management practices.
• Collaborate with Product, Technology and cross-functional teams to improve processes.
• Analyze data, identify risks and communicate insights to senior leadership.
• Drive process improvements aligned with customer outcomes.

Skills

Risk Management Documentation

Continuous Improvement

AI Documentation

Project Management

Product & Technology collaboration

Process Management

Regulatory & Compliance awareness

Education

Bachelor’s Degree

Certification: PMP/Lean/Agile/Six Sigma

Job description

Capital One is seeking a Principal Process Manager (Documentation Writing) to lead the creation and governance of critical processes. You will document processes, monitor controls, and educate stakeholders to ensure consistent, compliant execution across the organization.

The role requires influencing partners and driving data-driven improvements. Ideal candidates will have strong leadership, risk-management experience, and the ability to navigate regulatory requirements in an agile environment.