Senior Principal AI Solutions Architect – Cloud

Genesys Cloud Services, Inc.; Northern (KY); Hybrid; USD 136,000 - 239,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible work schedules

401(k) matching program

Job summary

Genesys Cloud Services, Inc. is looking for a Senior Principal Consultant to deliver innovative solutions using Genesys Cloud technology.

You will be responsible for leading technical architecture for large customers and driving digital transformation in customer experience engagements. The ideal candidate will have over 3 years of experience with Genesys Cloud Platform and a strong understanding of AI and cloud technologies.

Qualifications

• 3+ years of experience with the Genesys Cloud Platform.
• 8+ years of related experience.
• Good working experience in project scoping and planning.

Responsibilities

• Deliver Genesys Cloud solutions for customers or Partners.
• Develop expertise across the majority of Genesys products.
• Execute project plan tasks associated with engagements.

Skills

Artificial Intelligence

Genesys Cloud

Project management

APIs

Communication skills

Education

Bachelor’s degree in Telecommunication/Computer Engineering

Tools

Wireshark

MS Visio

MS Office

Job description

Genesys Cloud Services, Inc. is looking for a Senior Principal Consultant to deliver innovative solutions using Genesys Cloud technology.

You will be responsible for leading technical architecture for large customers and driving digital transformation in customer experience engagements. The ideal candidate will have over 3 years of experience with Genesys Cloud Platform and a strong understanding of AI and cloud technologies.