Senior People Systems & Workforce Insights Lead - Remote

CSAA Insurance Group

Georgia

Remote

USD 168,000 - 224,000

Full time

8 days ago

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Job summary

CSAA Insurance Group, a leading AAA insurer, seeks a Sr Manager, People Systems & Workforce Insights to set the multi‑year HR technology direction, govern HRIS programs, and deliver enterprise workforce analytics. This remote role reports to senior leaders and partners across IT, Finance, Legal, and Risk to advance secure, data-driven decisions.

You will lead the HR systems and analytics team, guide vendor selections, and shape the governance framework for compliant, equitable human‑centered

Qualifications

10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
BA/BS degree or an equivalent combination of education and experience.
Hands‑on HRIS platform expertise: Deep experience with Workday, including configuration, security, testing, and support.
HR data, reporting, and analytics: Experience with data governance, reporting, dashboards, audits, and data quality, plus translating business questions into usable insights.
System implementation and enhancement work: Experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts across modules and business processes.
Compliance, controls, and security: Experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
Project, program and change management: Success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
Cross-functional partnership: Experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
Core HR functional knowledge: Strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Responsibilities

Set and execute the multi-year division technology strategy, roadmap, and investment priorities, ensuring alignment with enterprise business, workforce, architecture, data, security, and AI strategies.
Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance, influencing enterprise standards where workforce technology, employee data, or employee experience are affected.
Oversee the division’s technology budgeting, contracts, renewals, and implementation partners in collaboration with IT, Finance, Procurement, and Legal, shaping enterprise investment decisions and cross-functional priorities.
Represent People and Community in enterprise technology, data, AI, security, and operating-model forums, influencing decisions to protect employee trust, strengthen organizational effectiveness, and deliver measurable enterprise value.
Lead, develop, and organize the HR systems and analytics team, building capability, succession, and equitable access to development opportunities.
Own the division’s technology intake and prioritization, balancing business value, employee experience, risk, capacity, and enterprise standards.
Serve as a process owner for assigned internal controls and ensure timely, accurate evidence for audits and regulatory reviews.
Safeguard sensitive employee data and maintain human accountability for automated or AI‑assisted decisions affecting employees.
Improve platform reliability, service delivery, documentation, adoption, and employee and manager self-service.