Senior Payroll Tax SME: Complex Notices & Amendments

Intuit, Inc.; Orlando (FL); Remote; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Intuit, Inc. is seeking a Staff Payroll Tax Processor (Senior) to lead complex state and federal payroll tax issues and amendments.

This role focuses on defect resolution and end-to-end case ownership, guiding a team of specialists toward improved processes and customer outcomes. The position requires deep knowledge of payroll tax notices, Form 941-X/W-2c, and cross-state compliance, with a strong emphasis on coaching, collaboration, and process improvement.

Qualifikationen

• 4+ years payroll tax experience with focus on tax defect resolution for notices and amended returns.
• Expert knowledge of State and Federal payroll tax notices; able to draft agency responses with docs.
• Hands-on experience preparing amended Federal and State payroll tax returns across multiple states.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW and deposits; penalty/interest structures.
• Multi-state payroll tax expertise and local tax compliance across jurisdictions.
• Prior lead/senior SME experience; coaching junior staff through complex resolutions.
• Knowledge of tax payments and filing regulations; advanced Excel for audits.
• Strong written communication; SOPs/KB articles must be actionable.
• Associate/Baccalaureate degree; CPP preferred; EA differentiation helpful.
• Experience in payroll service bureaus/PEO/multi-client environments preferred.

Aufgaben

• Resolve the most complex payroll tax notices, multi-quarter/multi-state cases end-to-end.
• Prepare and file amended Federal and State payroll tax returns (Form 941-X, W-2c).
• Diagnose and fix payroll tax errors across multiple periods and jurisdictions.
• Maintain high productivity in case resolution with high accuracy.
• Monitor WIP; identify aging cases and blockers; drive resolutions with root-cause analysis.
• Serve as real-time resource for seniors, mentoring and coaching teammates.
• Conduct quarterly coaching sessions using SBIC feedback; adjust for learning gaps.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review SOPs and KB articles; identify recurring errors and corrective actions.
• Identify trends; communicate findings and drive implementation with stakeholders.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.

Kenntnisse

Payroll tax expertise

Tax defect resolution

Amendments & notices

Advanced Excel

Written communication

Ausbildung

Associate's or Bachelor's in Accounting/Finance/Business

Tools

Excel

SOPs/KB authoring

Jobbeschreibung

Intuit, Inc. is seeking a Staff Payroll Tax Processor (Senior) to lead complex state and federal payroll tax issues and amendments.

This role focuses on defect resolution and end-to-end case ownership, guiding a team of specialists toward improved processes and customer outcomes. The position requires deep knowledge of payroll tax notices, Form 941-X/W-2c, and cross-state compliance, with a strong emphasis on coaching, collaboration, and process improvement.