Senior Payroll Tax SME: Complex Notices & Amendments

Intuit; Jacksonville (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

Intuit seeks a Senior Staff Payroll Tax Processor to lead complex federal/state tax issue resolution across notices, amendments, and corrections. You will own the most challenging cases, coach junior staff, and drive process improvements in a fast-paced PTO team.

The role emphasizes technical tax expertise, cross-functional collaboration, and delivering accurate, timely filings (Form 941-X, W-2c) while mentoring others to build capability across the payroll tax function.

Qualifications

• 4+ years in payroll tax with focus on tax defect resolution across multiple states.
• Expert knowledge of State and Federal payroll tax notices; draft penalty abatements and agency responses.
• Experience preparing and filing amended Federal/State payroll tax returns across multiple states.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices, owning full case lifecycle from intake to closure.
• Prepare and file amended Federal and State payroll tax returns (Form 941-X and state equivalents) across 10+ states.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions; trace discrepancies to payroll run and drive corrections.
• Maintain high productivity in resolving Correction, Amendment, and Notice requests with high accuracy.
• Monitor WIP daily; identify aging cases and blockers; propose resolutions to M1 with root-cause analysis.
• Serve as primary real-time resource for Senior Payroll Tax Processors; coach and transfer knowledge to build team capability.
• Conduct quarterly coaching sessions using SBIC feedback model; adjust frequency for learning gaps.
• Contribute to team huddles, QA sessions, and process meetings; author SOPs and KB articles.

Skills

Payroll tax expertise

Coaching & mentoring

Analytical thinking

Written communication

Education

Associate's or Bachelor's degree in Accounting, Finance, or Business

CPP preferred

Tools

Excel

Job description

Intuit seeks a Senior Staff Payroll Tax Processor to lead complex federal/state tax issue resolution across notices, amendments, and corrections. You will own the most challenging cases, coach junior staff, and drive process improvements in a fast-paced PTO team.

The role emphasizes technical tax expertise, cross-functional collaboration, and delivering accurate, timely filings (Form 941-X, W-2c) while mentoring others to build capability across the payroll tax function.