Senior Payroll Tax SME — Complex Notices & Amendments

Intuit, Inc.; Richmond (VA); Remote; USD 44,000 - 61,000; Part time

Benefits offered by this job

Flexible hours

Overtime pay

Remote work

Job summary

Intuit, Inc. is seeking a Staff Payroll Tax Processor (Senior SME) to resolve complex State and Federal payroll tax notices and amendments. The role focuses on defect resolution, not payroll processing, and involves coaching staff and creating knowledge assets.

The position offers flexible hours, remote work through SelectTime, with 20–40 hours per week and overtime eligibility. Extensive state tax expertise and CPA readiness are valued.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of State and Federal payroll tax notices; ability to draft penalty abatement requests and agency responses.
• Hands-on experience preparing amended Federal (941-X) and State payroll tax returns across multiple states, including complex local requirements.
• Deep knowledge of federal payroll tax law (FICA, FUTA, FITW) and related penalties/interest.
• Advanced Excel skills for reconciliation and audit trails.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices across multiple states, owning the full case lifecycle.
• Prepare and file amended Federal and State payroll tax returns (941-X, W-2c) across 10+ states end-to-end.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions; trace discrepancies and drive corrections.
• Maintain high productivity resolving Correction, Amendment, and Notice resolution requests with high accuracy.
• Monitor team WIP; identify aging cases, blockers, and Known Issues; drive resolutions with root-cause analysis.
• Serve as real-time resource for Senior Payroll Tax Processors; coach and teach resolution processes.
• Conduct structured coaching sessions using SBIC feedback model; adjust frequency for learning gaps.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review, and approve SOPs and KB articles; identify recurring errors and recommend corrective actions.
• Identify trends and communicate findings to stakeholders; drive implementation of resolutions.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Payroll tax expertise

Tax defect resolution

Coaching/mentoring

Excel

Written communication

Education

Bachelor's degree in Accounting/Finance/Business

Associate's degree (optional)

Tools

Excel

Job description

Intuit, Inc. is seeking a Staff Payroll Tax Processor (Senior SME) to resolve complex State and Federal payroll tax notices and amendments. The role focuses on defect resolution, not payroll processing, and involves coaching staff and creating knowledge assets.

The position offers flexible hours, remote work through SelectTime, with 20–40 hours per week and overtime eligibility. Extensive state tax expertise and CPA readiness are valued.