Senior Payroll Tax SME: Complex Notices & Amendments

Intuit, Inc.; New York (NY); Remote; USD 84,000 - 113,000; Part time

Job summary

Intuit, Inc. is seeking a Staff Payroll Tax Processor to resolve complex state and federal notices and file amended returns across multiple states.

You will lead the team’s tax defect resolution efforts, coach junior staff, and own end-to-end case management with a focus on accuracy and process improvement. The role emphasizes building capability, cross-functional collaboration, and documentation of SOPs and KB articles.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of state and federal payroll tax notice types; drafting penalty abatement requests and agency responses.
• Experience preparing amended Federal (Form 941-X, W-2c) and state payroll tax returns across all states.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, deposits, penalties.
• Multi-state expertise: reciprocal agreements, resident/nonresident taxation.
• Lead/ SME experience; coaching junior staff.
• Advanced Excel for reconciliation and audit trails.

Responsibilities

• Resolve the most complex state and federal payroll tax notices across multi-quarter, multi-state scenarios, owning the full case lifecycle.
• Prepare and file amended Federal and State payroll tax returns (Form 941-X and state equivalents) across 10+ states end-to-end.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions; trace discrepancies to the originating payroll run.
• Maintain high productivity resolving Corrections, Amendments, and Notice resolution requests with high accuracy.
• Monitor team WIP daily; identify aging cases, blockers, and Known Issues; propose root-cause based resolutions.
• Serve as the primary real-time resource for Senior Payroll Tax Processors and coach teams to build capability.
• Conduct structured coaching sessions quarterly using the SBIC feedback model.
• Draft, review, and approve SOPs and KB articles; identify recurring error patterns for corrective action.
• Identify trends and communicate findings with recommended responses; drive resolutions with stakeholders.
• Collaborate across Corrections, Amendments, Pay & File, and Tax Notice teams to resolve issues end-to-end.

Skills

payroll tax expertise

leadership coaching

state tax notices

amended return prep

advanced Excel

Education

Bachelor's/Associate in Accounting/Finance/Business

CPP/EA preferred

Tools

Excel

Job description

Intuit, Inc. is seeking a Staff Payroll Tax Processor to resolve complex state and federal notices and file amended returns across multiple states.

You will lead the team’s tax defect resolution efforts, coach junior staff, and own end-to-end case management with a focus on accuracy and process improvement. The role emphasizes building capability, cross-functional collaboration, and documentation of SOPs and KB articles.