Senior Payroll Tax SME - Complex Notice Resolution

Intuit; Chicago (IL); Sur place; USD 44 000 - 60 000; Plein temps

Avantages offerts par ce poste

Bonus eligibility

Equity rewards

Benefits package

Résumé du poste

Intuit's Payroll Tax Operations seeks a Staff Payroll Tax Processor, a senior SME who resolves complex payroll tax issues across notices, corrections, and amendments. You will own the most challenging cases, fix multi-state tax problems, and mentor junior staff to build team capability.

You will file amended returns (941-X, W-2c) and drive process improvements across Corrections, Amendments, Pay & File, and Tax Notice teams, ensuring accuracy and compliance.

Qualifications

• 4+ years of payroll tax experience with focus on tax defect resolution for notices, amended returns, and corrections across multiple states.
• Ability to independently draft penalty abatement requests and agency responses with thorough documentation.
• Experience preparing amended Federal (941-X, W-2c) and State payroll tax returns.
• Deep knowledge of federal payroll tax law and multi-state tax compliance.
• Strong written communication skills for SOPs and KB articles.

Responsabilités

• Resolve complex state and federal payroll tax notices, ownership from intake to closure.
• Prepare and file amended returns across 10+ states end-to-end with reconciliations.
• Diagnose payroll tax errors across periods and jurisdictions and drive corrections.
• Maintain high productivity in resolving correction, amendment, and notice requests.
• Monitor WIP, identify aging cases, and escalate blockers with root-cause analysis.
• Serve as real-time resource for peers and mentor through guidance and training.
• Contribute to team huddles, QA sessions, and process improvements.
• Author, review, and approve SOPs and KB articles; share learnings with the team.

Connaissances

Payroll tax

State tax notices

Amended returns

FICA/FUTA/FITW

Multi-state tax

Lead coaching

SOPs/KB writing

Excel

Communication

Formation

Associate's or Bachelor's degree in Accounting, Finance, or Business

CPP/EA certification preferred

Outils

Excel

Description du poste

Intuit's Payroll Tax Operations seeks a Staff Payroll Tax Processor, a senior SME who resolves complex payroll tax issues across notices, corrections, and amendments. You will own the most challenging cases, fix multi-state tax problems, and mentor junior staff to build team capability.

You will file amended returns (941-X, W-2c) and drive process improvements across Corrections, Amendments, Pay & File, and Tax Notice teams, ensuring accuracy and compliance.