Senior Payroll & HRIS Account Specialist

UKG; Lansing (MI); In loco; USD 43.000 - 61.000; Tempo pieno

Descrizione del lavoro

UKG is seeking an Account Representative III to provide frontline support for UKG Ready, managing a portfolio of large client accounts and resolving payroll, timekeeping, and HRIS questions. You will investigate issues, prepare reports, and coordinate project work while continuing to learn about UKG Ready through training and self-study.

In this role, you will respond to client inquiries, apply payroll and HR data to drive accurate processing, and ensure timely delivery of payroll-related

Competenze

• 2+ years of experience in client support, customer service, account management, payroll, HR, or a related HCM environment.

Mansioni

• Support an assigned portfolio of larger client accounts and respond to client questions and service requests.

Conoscenze

Client support

Payroll knowledge

HR processes

Confidential data handling

Reports preparation

Time management

Strumenti

Zendesk

UKG Ready

Descrizione del lavoro

UKG is seeking an Account Representative III to provide frontline support for UKG Ready, managing a portfolio of large client accounts and resolving payroll, timekeeping, and HRIS questions. You will investigate issues, prepare reports, and coordinate project work while continuing to learn about UKG Ready through training and self-study.

In this role, you will respond to client inquiries, apply payroll and HR data to drive accurate processing, and ensure timely delivery of payroll-related