Senior Payroll Specialist — Client Support & Compliance

UKG; Santa Fe (NM); On-site; USD 49,000 - 69,000; Full time

Benefits offered by this job

Performance bonus

RSU awards

Job summary

UKG is seeking a Payroll Representative III in the United States to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services.

You will deliver exceptional customer support, foster strong client relationships, and resolve payroll inquiries in a fast-paced environment where priorities can shift. The role requires detail orientation, proactivity, and a client-focused mindset.

Qualifications

• Understanding of payroll processes and compliance basics.
• Experience with payroll systems and workforce management practices.
• Attention to detail and proactive mindset.
• Ability to learn new information and adapt quickly.
• Comfortable in a fast-paced environment with shifting priorities.

Responsibilities

• Identify payroll issues, research, and provide solutions with accuracy and compliance.
• Write emails and lead video meetings with clients and remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Strong communication

Fast learner

Collaborative work

Education

Associate’s degree

Tools

Excel

Job description

UKG is seeking a Payroll Representative III in the United States to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services.

You will deliver exceptional customer support, foster strong client relationships, and resolve payroll inquiries in a fast-paced environment where priorities can shift. The role requires detail orientation, proactivity, and a client-focused mindset.