Senior Patient Services & Scheduling Coordinator

Novant Health; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bilingual preferred

Job summary

Novant Health Ballantyne Medical Clinic is seeking a Full-Time Patient Services Coordinator III to provide essential front-desk support, managing patient intake, appointments, and insurance verification with a focus on accuracy and patient experience.

The role requires strong organization, attention to detail, and the ability to work in a fast-paced clinic environment while maintaining confidentiality and delivering outstanding service to diverse patients.

Qualifications

• High School Diploma or GED is required.
• One year of clerical experience in medical office setting is required.
• Knowledge of medical office software and EPIC systems is required.
• Ability to maintain confidentiality and interact with individuals of all cultures and levels of authority.

Responsibilities

• Register patients by collecting and updating demographic and insurance information.
• Schedule, reschedule, and coordinate patient appointments efficiently and accurately.
• Collect co-pays, balances, and other patient payments while maintaining accurate financial records.

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health Ballantyne Medical Clinic is seeking a Full-Time Patient Services Coordinator III to provide essential front-desk support, managing patient intake, appointments, and insurance verification with a focus on accuracy and patient experience.

The role requires strong organization, attention to detail, and the ability to work in a fast-paced clinic environment while maintaining confidentiality and delivering outstanding service to diverse patients.