Patient Services Coordinator III

Novant Health; Greenville (SC); On-site; USD 30,000 - 38,000; Full time

Job summary

Novant Health in Greenville, SC, is seeking an administrative clerk to support patient registration, insurance verification, and billing processes. The role includes recording demographics, posting charges, scheduling appointments, and cross-training in multiple admin functions.

Candidates should have a high school diploma and at least one year of medical office clerical experience, with strong communication and confidentiality.

Qualifications

• High School Diploma or GED required.
• At least 1 year clerical experience in medical office setting.
• Knowledge of medical office software for updating demographics, posting charges, and scheduling.
• Excellent verbal communication and ability to work with changing priorities.
• Must maintain confidentiality and work well in a team.

Responsibilities

• Record patient demographics and insurance information accurately.
• Post charges and collect payments from patient accounts.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Cultural sensitivity

Education

High School Diploma or GED

Tools

EPIC

Medical office software

Job description

What We Offer

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred): Proficient in use of all computer software utilized in practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

195646